Hot Water Heater Pros

Of Middle Tennessee

Water Heater Company in Franklin, TN

water heater plumber
our Benefits

Why Choose Our Water Heater Company?

Upfront
Pricing

We pride ourselves with our transparency and upfront pricing! Take the guesswork out of your decision-making and experience clarity like never before.

We Guarantee 100% Satisfaction

Experience unparalleled customer service and peace of mind knowing that we're here to ensure your complete satisfaction every step of the way.

Local
Expertise

Located in Middle Tennessee, our team brings a wealth of local area expertise, providing you with the best water heater solutions for your situation.

Offering
Free Quotes

Located in Middle Tennessee, our team brings a wealth of local area expertise, providing you with the best water heater solutions for your situation.

water heater plumber

About us

About The Hot Water Heater Pros

Founded in 2017, THWHP was built on the mission of redefining the water heater service industry. Our founder, Eric, wanted to break the negative stereotypes surrounding plumbers by creating a company that prioritizes professionalism, customer satisfaction, and quality work.

With over 20 years of experience, our team is composed of polite, clean, responsible, and highly skilled technicians who always put the customer first—reflected in our outstanding reviews. We are committed to providing homeowners with a seamless and stress-free process when it comes to repairing or replacing their water heaters.

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Brands we install

our services

Water Treatment

water filtration installation near me

Water Filtration
System

water softener repair near me
Water Softener Repair
water softener installation near me

Water Softener
Installation

About us

Meet Some of Our Team Members

water heater plumber near me
Eric Smith
Owner
water heater company
Chris Earls
Senior Technician and Scheduler
hot water heater company near me
Chuckie Haskins
Senior Technician
Reviews

Reviews About Our Water Heater Company

5.0
Based on 521 reviews
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James Hunnicutt
18:22 24 Mar 25
Our water heater went out on a Friday afternoon. After calling several companies, The Hot Water Heater Pros was the only one that could be out early Monday to replace it. They gave me a quote over the phone and it ended up being the final price. Extremely transparent on pricing.The small crew arrived on time and quickly assessed that the standard heater they had brought would not fit properly. After a quick phone call, they walked me through a few alternatives that will work. After making a decision, one member left to get another heater while the other removed the dead one.The guys were very courteous, did a great job, and left the area cleaner than they found it. They walked me through what to expect and told me to call if I had any issues.I will be recommending these guys to anyone that has a need!
R W
13:01 22 Mar 25
I have worked with these guys for our house and our rental property and they are fantastic. Two nights ago our tenant called at 8:45 pm to say that the water heater was leaking badly. I left a voicemail for the water heater pros at 8:50 PM. At 6:45 AM the next morning I had a text and an appointment and the whole thing was resolved by 11 AM. They also installed a tankless heater at our primary residence with the same degree of responsiveness and quality. Spectacular service. Highly recommend.
Rick Rowland
22:52 21 Mar 25
These guys were great! Fair price. Above standard water heater. Punctual and professional. Hope I don’t have to, but would hire again. Highly recommended.
Scott Kirkman
19:38 21 Mar 25
The Hot Water Heater Pros team were very professional. Their communication was exceptional. Quality work.
Larry Crockett
14:53 19 Mar 25
I had water running from my broken water heater and once these guys found out that I had water running they figured out a way to get to me same day. I really appreciated this, not only because the water was running but the next day I would be in bed for a night shift and it would be hard to sleep with water heater installation just below my bedroom, or at least I figured. These guys were neat and clean about their work, fast, installed what I think is a good brand of water heater after some research, and were quite reasonably priced. We had to pay with two different debit cards and they figured out a way to make it work. Everything about my experience was great. Highly recommend these guys.
Without a doubt the best service company to work with! I’ve been a hime owner for 40years and knew the price I got from another company was way out of line. I found The Water Heater Pros through a Google search and they quoted me over the phone and next day installed it!! Excellent price and service!! They were kind gentlemen and respectful of my home.Highly recommend !!
Bruce Vai
04:51 12 Feb 25
Very impressed with every aspect of this company. I requested some information and the owner, Eric, responded immediately. And after I sent him a photo of my existing water heater, he gave me a firm quote and scheduled me for a few days later.The installation was schedule for 11:00am and the crew were here within a couple of minutes of the schedule. The job was done quickly, with the upmost professionalism, and cleaned up before they left (with the old water heater). All in all, I could not be more satisfied with The Hot Water Heater Pros!
J M
22:34 07 Feb 25
Chris was professional and knowledgeable on our hot water heater issue. I received several estimates from other companies before choosing Chris with Hot Water Heater Pros. His estimate was the most reasonable for replacing existing hot water heater to tankless.
Kevin Equitz
16:48 07 Jan 25
From the initial phone support to the service call, everyone I worked with was knowledgeable and attentive, and were very open about the process, pricing and my options.A different company had previously just looked at my water heater and quoted a high price for replacement, while this crew took the time to diagnose the actual condition, and then give me a set of well-explained options. They also educated me on how to maintain the system to avoid potential issues going forward. To me, this built a lot of trust, and speaks volumes to their integrity.My follow-up questions were also handled very graciously, and I appreciate how helpful and personable the entire experience was.Thanks Hot Water Heater Pros!
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FAQs About Our Water Heater Company

How Do I Schedule an Appointment with The Hot Water Heater Pros?

Click HERE to visit our Schedule Request Form, where you can select a convenient time for our team to take care of your water heater needs. The whole process takes less than 5 minutes. Prefer to speak with us directly? You can call or text us at (615) 767-0541 to book your appointment.

What Warranties Do Water Heaters Come With?

The water heaters we install come with comprehensive warranties for both tank and tankless models.

Tank water heaters include:

  • 6-year manufacturer’s warranty on the tank and its parts
  • 1-year labor warranty
  • 1-year warranty on the Thermal Expansion Tank
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Tankless water heaters offer:

  • 15-year manufacturer’s warranty on the heat exchanger
  • 5-year warranty on parts
  • 1-year labor warranty

These warranties provide peace of mind and ensure reliable performance for your water heating system.

How Much Does a Water Heater Cost?

Our prices are upfront and on our website, so you can get a quote anytime on our pricing page. For a tankless water heater quote, send us a picture of your existing heater’s location or we’ll visit your setup and give you a custom price.

What Size Water Heater Do I Need?

The right water heater size depends on your household size and hot water usage. For tank models, a 40-50 gallon unit is standard for homes with 1-2 bathrooms, while 50-80 gallons is recommended for homes with 3-4 bathrooms. Tankless heaters provide endless hot water at specific flow rates (a restricted number of gallons per minute). Prefer to speak with us directly? Call The Hot Water Heater Pros at (615) 767-0541 for expert advice.

How Long Does a Water Heater Last?

A water heater typically lasts between 8 to 12 years. Tankless water heaters generally have a longer lifespan. Regular upkeep and timely repairs can help extend the life of your water heater. For more details, contact The Hot Water Heater Pros.

What Water Heaters Qualify for a Tax Credit?

The Federal government offers a tax credit on heaters that have earned an Energy Star rating, including tankless condensing units and heat pump tank heaters. The credit is 30% of the project cost, up to $2000, but we always encourage you to confirm with your tax preparer that this credit applies to you. The credit is available only to homeowners replacing a heater in their primary residence and does not apply to new constructions or rental properties. To claim the rebate, the owner must fill out IRS Form 5695.

For more information, see: Energy Star Tax Credits.

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Welcome to The Hot Water Heater Pros - Water Heater Company in Franklin, TN

When your water heater isn’t doing its job, we’re the water heater plumbers to call! At The Hot Water Heater Pros, we specialize in water heater installation, repair, replacement, and maintenance, so your home always has all the hot water it needs. Whether you’re dealing with lukewarm showers, low water pressure, or a system that just won’t keep up, our experienced water heater plumbers are ready to provide the best water heater services! We also make sure to clean up after every job, leaving your home just as neat as we found it.

Our Water Heater Services

At The Hot Water Heater Pros, we provide expert water heater services to keep your home’s hot water flowing. Whatever you need, we can deliver. Here are the services our water heater company provides:
  • Water Heater Installation. We install high-quality gas, electric, tankless, and hybrid water heaters, while also giving some expert tips on which to choose if you’re unsure. 
  • Water Heater Replacement. If your old unit is failing, we’ll replace it with an updated, energy-saving model.
  • Water Heater Repair. We diagnose and fix water heater problems; from insufficient hot water to pilot lights going out, we handle it all.
  • Water Heater Maintenance. Regular tune-ups extend your system’s lifespan, saving you quite a few dollars on costly repairs and unnecessary replacements. 

Types of Water Heaters We Service

At The Hot Water Heater Pros, we provide expert water heater services to keep your home’s hot water flowing. No matter what type of water heater you have, we at The Hot Water Heater Pros are equipped to handle it. Our water heater company specializes in servicing both traditional tank water heaters and efficient tankless models to keep your home’s hot water running smoothly: Whatever you need, we can deliver. Here are the services our water heater company provides:

  • Tank Water Heaters. These are the most common water heaters, storing and heating a set amount of water in a tank. We provide installation, replacement, water heater repair, and maintenance services to make sure your unit operates efficiently, reducing energy waste. Looking for a more energy-efficient option? Hybrid water heaters are over 4 times as efficient as tankless heaters.
  • Tankless Water Heaters. Unlike traditional models, tankless water heaters heat water on demand, giving you endless hot water with less energy used. We handle installation, troubleshooting, and repairs to keep your system in top shape.

Water Treatment Services

Clean, high-quality water is important. At The Hot Water Heater Pros, we offer water treatment services to make sure your water is safe from chlorine and chloramines. Whether you need better-tasting water, softer laundry, or protection for your plumbing, we’ve got you covered.
  • Water Filtration Systems. These systems remove chlorine, sediment, heavy metals, and other contaminants, giving you as much clean, safe drinking water as you need. We offer installation, water heater replacement, and maintenance for filtration systems.
  • Water Softener Systems. Hard water can cause buildup in pipes, appliances, and even on your skin! We install water conditioners to prevent calcium and magnesium from scaling and corroding your water heater and pipes.

Your Trusted Water Heater Specialists in Franklin, TN

When it comes to water heater services, you deserve a team you can actually trust. Here’s why homeowners choose The Hot Water Heater Pros:
  • Trusted and recommended. Our water heater company has earned the NextDoor Neighborhood Fave award for four years in a row (2021, 2022, 2023, 2024). Our customers love our hot water service, and our reputation speaks for itself.
  • Transparent pricing. No surprises, no hidden fees. You’ll know the cost upfront with our straightforward pricing and easy online booking.
  • Over the phone estimates. Get expert advice and pricing before committing with our over the phone estimates. We make it easy to make an informed decision.
  • Licensed and insured. We make everything stress-free. We’re fully certified, providing safe, high-quality service.

Why Choose Our Water Heater Company The Hot Water Heater Pros in Franklin, TN

When you need a hot water heater plumber, you want a team that’s reliable, experienced, and fast. At The Hot Water Heater Pros, we’re all that and even more! We specialize in everything from water heater repairs to same day replacements, so your home never has to deal with no hot water for long.

As a trusted water heater repair company, we diagnose and fix problems quickly, keeping your system running at its best. If it’s time for an upgrade but you don’t know what to choose, our water heater installation company can help you pick the best unit for your home. Plus, if you need a plumber for water heater maintenance, we offer regular tune-ups to extend the life of your system.

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