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  • How Do I Set an Appointment?
    We let you select your water heater with upfront pricing and then pick the time you want us to install it. Just click HERE and you’ll be directed to our online scheduling page. Schedule your appointment in less than 5 minutes. Or, you can call OR text us at (615) 767-0541.
  • What Does an Installation Include?
    • Delivery of the new hot water heater.
    • Installation of new unit
    • Fill & test
    • Removal & Disposal of old unit
    • A spotless clean-up
    • Instructions on using your new unit
  • What Kind of Water Heater Do I Have? Gas or Electric?

    There are a couple things to look for to know what kind of hot water heater you currently have.

    Gas – Is there a black or a flexible yellow or silver pipe going into the bottom of your hot water heater? If so you have a gas water heater. If there is a large PVC or Metal vent pipe coming from the top of your water heater you likely have a gas water heater. This vent pipe is used to force the exhaust created by the gas out of your home.

    Electric – Electric heaters do not need the vent pipe from the top because there is no exhaust. If there is a large electrical wire (could look similar to an extension cord or small grey garden hose) going into the top of your heater this indicates you have an electric water heater.

  • Do I Have an Atmospheric Vent, Direct Vent or Power Vent Gas Water Heater?

    For gas tank style heaters there are three common ways to vent the exhaust from your water heater.

    Atmospheric Venting is the the most common venting system. You'll know it is atmospheric if the vent pipe goes through the ceiling and the vent pipe has a little space between the top of the water heater and the venting.

    Direct Venting is commonly used to vent directly outside the space the the water heater is in and connects directly to your water heater with no space in between the top of the heater and the vent pipe. So the vent does a 90 degree turn directly outside the wall. If you have a direct vent water heater currently typically you have to replace with the same water heater. Below is an image of a direct vent model:

    Power venting is common when you have to vent the exhaust a long horizontal distance. Power vents have a motor attached to assist the exhaust.

  • How Do I Know How Many Gallons My Hot Water Heater Holds?
    Located on the side of your water heater is a label that will list capacity. Don’t confuse this with the energy rating label. Most common sizes are 40-50. Text us a picture of the label and we’ll help you identify your heater.
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